What products do you offer?
- We offer a range of Islamic products, including books, prayer essentials, modest clothing, perfumes, Islamic decor, and more.
Do you offer international shipping?
- Yes, we offer worldwide shipping except Some certain countries Shipping rates and availability vary based on location. Check our shipping page for specific details.
How can I track my order?
- Once your order is shipped, we’ll send a tracking link to your email. You can also track your order through your account on our website.
What is your return policy?
- We accept returns within 14 days of purchase if items are unused and in their original condition (excluding hijabs and scarves due to hygiene reasons). For full details, please refer to our Returns & Exchanges page.
How do I contact customer service?
- You can contact us via email, phone, WhatsApp or through the Contact Us page on our website. Our customer service team is here to help!
Do you offer any discounts or promotions?
- Yes, we often have special promotions and discounts. Subscribe to our newsletter to stay updated.
What types of Islamic books do you offer?
- We offer a wide selection of books, including Qurans, Hadith collections, Islamic studies, children’s books, biographies, and more.
Can I change or cancel my order after placing it?
- If you need to change or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate requests before the order is shipped.
Do you offer wholesale or bulk purchase discounts?
- Yes, we offer discounts for wholesale and bulk purchases. Contact us for more information on bulk pricing.
What sizes are available for your modest clothing?
- We carry a range of sizes for men, women, and children. You can find our size guide in the footer of our website to help you choose the best fit.
Do you offer any resources for new Muslims?
- Yes, we offer products and guides specifically for new Muslims, including introductory books, prayer guides, and more.
How do I use a discount code?
- You can apply a discount code during checkout. Just enter the code in the designated field and click “Apply.”
What is your policy for defective or damaged items?
- If you receive a defective or damaged item, please contact us within 7 days of receiving your order for a replacement or refund.
Can I request a specific item not listed on your website?
- If there’s an item you’re looking for that’s not listed, feel free to reach out, and we’ll see if we can source it for you.
What are your store hours?
- Store hours vary by location. Visit our Store Locations page for specific hours, or contact us for more information.
Is there a loyalty or rewards program?
- We’re currently working on a loyalty program to reward our customers. Stay tuned for updates!
Do you provide gift wrapping services?
- Yes, we offer gift wrapping services for select products. You can add this option at checkout if available.
